According to MyNIC, a Technical Contact can be defined as:

This is the person who maintains the domain name’s primary name server, secondary name server, resolver software and the domain name database files. This person keeps the name server running. He/she also answers all queries regarding technical matters, and interacts with technical people in other domains to solve problems affecting the domain name. Only the contact person listed in your Registration form will receive e-mail notification from MYNIC when the registration is completed

Perhaps, some are confused. The Technical Contact here doesn’t mean that someone who happen to be the technical staff in your company. One should at least understand how DNS works and able to manage all the Zone file when assigned as a Technical Contact.

It is important to find someone who is reliable and those who is not on hit-and-running business. The support from the person listed in the Technical Contact is important. It has lot to do with your website and email services!

The most common error is where one listed as the Technical Contact, but doens’t hold any access to the DNS servers registered under the domain name.

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