When you sign up Google Apps, Google direct you to their domain name partner, eNom.
My customer has a domain name which is expired many months ago. Instead of releasing it to the public, what this eNom do is to renew it without my customer’s notice.
This lock the domain name with them. They are telling my customer to pay a redemption fee to get back the domain name.
1. As a Registrar, eNom should have released the domain name to the public instead of renewing it for evil motives.
2. They never mention in their email that they have renewed the domain name for another year. There are no such thing as redemption but only dirty trick of evilly holding you for ransom.
Greetings Pin,
The domain Blackheadnomore.com is still within the redemption period.
Here is an explanation of the expiration and redemption process. While there are no guarantees, currently there is a 29-day grace period during which time you can renew the domain at your regular rate. 19 days of which is provided by Google and 10 by eNom, Inc. The grace periods for this domain has lapsed. After that the domain may be auctioned, dropped or go into an extended redemption status.
This domain is now in an extended redemption period (ERGP) and may remain in the account for up to 90 days after the renewal grace period has lapsed. You can renew and recover the domain name for $160 while in this status.
After the 90-day ERGP lapses, the original registrant has relinquished all rights and use of the domain name. The name will be deleted from the account, and the previous registrant data will be removed from the whois. eNom may auction, delete or dispose of the name as we see fit. You will not have an opportunity to recover the domain once the 90-day ERGP timeframe has lapsed.
For more complete details, please refer to the Registration Agreement under the Expired Domains section. While this is a bit lengthy, it does provide more details about the process. http://www.enom.com/terms/agreement.asp
If the registrant does not wish to pay the redemption fee, please consider an alternate spelling of the domain, or a different extension (such as .biz or .info) to register at this time. Or add the domain to your list of backorders for the future at: www.NameJet.com
I hope this helps explain the process and options available to you.
Regards,
sarah | eNom Advanced Domain Support
__________________________________
eNom, Inc., a Demand Media company
GoogleClients@enom.com
There is no suh thing as extended Redepmtion period. When a domain name expired, it usually has about 40 days which registrant can renew at normal price, after which it drop into a redemption period, which technically is deleted from the registrar (eNom in this case) and place on hold by the registry, meaning at this point (30 days usually) you can still take back this name, but at a much higher cost. After which, it will be deleted and make available for re-registration at normal price. If you are not happy with enom practise, which is against the general rule, you can lodge a report to ICANN (www.icann.org)